by
lmh » Thu Sep 15, 2011 9:26 am
I'm a bit nervous of being too specific in a message-board, but subject to the provisos that this is a personal opinion (not necessarily endorsed by my employer) and is a single observation and therefore not necessarily an accurate measurement of Peak's instruments as a whole. This is also some years ago, and things may have changed:
(1) an internal pressure-guage in our generator vibrated itself to pieces with the result that the generator developed an internal leak. There was no sign of external failure except that it struggled to generate enough nitrogen.
(2) after a year, three of the wheels dropped off the case.
(3) most importantly, the service contract seemed extremely costly compared to other manufacturers, to the extent that it was more economical to buy a new instrument with a lower contract from another manufacturer. Obviously for equipment containing compressors, service is essential. Peak seemed, at the time, to have an unreasonable mark-up on parts. We bought their compressor service kit, and peeled off their part-number label to reveal the part-number of the original manufacturer, and out of curiosity phoned the original manufacturer to check their price.