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- Posts: 58
- Joined: Tue Jun 14, 2011 2:33 pm
We have connected the Grace Alltech 3300 ELSD up via a dionex universal interface box which takes the pin plug from the ELSD and then connects via the USB port on the pc. The Agilent 1100 is connected to the pc with no issues.
We are using chemstation software which recognises the ELSD and the "box" pops up but it states "not ready" and "power failure". We're not sure if we need to configure the box or are missing a cable etc.
Any help would be greatly appreciated as we're at the head scratching stage - even the agilent technical support don't know how to do it...
Many thanks,
Lynz