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Cannot collect data using HP6890 integrator

Posted: Tue Aug 17, 2010 8:22 am
by vliu
How can I collect data using HP 6890 Series integrator? I managed to do a plot and when I did a trial injection I observed all the peaks however the 'Plot' function does not provide retention time and area for the peaks which I need for documentation.

When I press 'Start' to begin data acqusition after a manual injection, the integrator stop acquiring data after 1 sec and print 'Stop'. Can someone please tell me why I cannot aquire data for the whole run.

Please someone save me, I served online and read through the manuals still cannot find the solution.

Thanks in advance.

Posted: Tue Aug 17, 2010 12:31 pm
by larkl
Never heard of a 6890 integrator. Ar you using a stand-alone HP integrator (3396)?

Posted: Tue Aug 17, 2010 1:55 pm
by vliu
Yes that's the one. It said 6890 on the integrator itself :roll:

Please advise how I can fix the problem.

Thanks.

Posted: Wed Aug 18, 2010 3:01 pm
by AICMM
vliu,

Your run time is set too short. Do a <list><time> to print your timed events table and you should see a Stop command at the 0.05 or something like that. <Del> <Time> <0.05> (or whatever the stop time is) should get rid of that line. Then reset the stop time with <Stop><Time><10.00> to get a 10 minute run.

If this does not work, please re-post and I will dig a little further into the commands (it has been a long time...)

Best regards.

Posted: Wed Aug 18, 2010 3:53 pm
by vliu
Aicmm,
I checked before,I extended the runtime to 100 mins but still doesn't work. I resetted the integrator ctrl+del+enter just before leaving work. Hopefully will work, will keep u posted.

Posted: Thu Aug 19, 2010 1:03 pm
by vliu
No luck....same thing, integrator print 'start' then immediately print 'end'. :cry:

Posted: Fri Aug 20, 2010 2:34 pm
by AICMM
vliu,

Please post your list time, list list and list method.

Best regards.

Posted: Sat Aug 21, 2010 2:22 am
by vliu
I finally figure out why with the help from Agilent engneerer, it was a cable connection problem. I was told my remote cable is not original and so the connection is not gd. Simple issue and took me so long to resolve...