A bit more information would be useful. Specifically, column dimensions, flow rate, mobile phase, injection volume, and sample diluent.
Peak shape problems (tailing, shoulders, splitting) sometimes result from the injection of a diluent which is as stronger solvent than the mobile phase. If you're on the "ragged edge", the problem can be intermittent. The remedy is usually a smaller injection or a diluent that more closely matches the mobile phase.
Other possibilities: your sample pH is far from the mobile phase pH, and the mobile phase buffer can't deal with it? sample ionic strength is too high?