Chem-station installing problem

[faris]

Hi every one. I am installing a new chem-station ( G2070AA ver A.05.02) in windows 2000 professional NT. The system is 5890 II and 5971MSD. The installation went well but when I tried to open the chem-station, the program asked for so many other files and i wasn't be able to operate the program. Also I tried to install chem-station productivity (G1701BA) but again at the end of the installing the program started to update the directory forever and also i wasn't be able to operate the program. Can some one help me through the installing process. am I doing something wrong.

[mbicking]

Try starting over. Delete the old installation and try again. This happened in some of the older versions, and I can't remember if there was a better fix, but this has worked in the past.

[Consumer Products Guy]

Hi every one. I am installing a new chem-station ( G2070AA ver A.05.02) in windows 2000 professional NT. The system is 5890 II and 5971MSD. The installation went well but when I tried to open the chem-station, the program asked for so many other files and i wasn't be able to operate the program. Also I tried to install chem-station productivity (G1701BA) but again at the end of the installing the program started to update the directory forever and also i wasn't be able to operate the program. Can some one help me through the installing process. am I doing something wrong.

Isn't G2070AA for regular GC and you have 5971 MSD system? And isn't G1701AA GCMS softmare? I thought one couldn't use regular ChemStation GC software on a GCMS system.

[nimbi63]

G2070AA won't support the MS, GC only. G1701 does GC/MS. After installation you HAVE TO reboot. Installation sets the path to the files, but the path is set during boot up. If you don't reboot, you get lots of messages that the files are not found. Also, back then Novel network scripts set the path and it didn't read autoexec.bat. You may need to make sure HPCHEM and HPCHEM\SYS are in the path

[gcguy]

Is the instrument firmware compatable?