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OpenLAB EZChrom and Windows 11

Posted: Mon Feb 03, 2025 7:43 pm
by DR3Chemist
Our company is finally forcing the Windows 11 upgrade on us, but I am concerned about our EZChrom software compatibility and validation. We are running OpenLAB EZChrom version A.04.10. I cannot find any mention of Windows 11 compatibility on Agilent's website. Does anyone have any experience with this? Our client PC's are the only ones being affected for now, but I am sure this will get forced on us for our AIC's at some point as well. The server will remain unaffected.

I suspect the software will work fine, but I am more concerned about this breaking our validation. Is there anyway to avoid a re-validation here? Any info would be appreciated.

Re: OpenLAB EZChrom and Windows 11

Posted: Mon Feb 24, 2025 9:34 am
by wss
I can't remember what version of EZChrom we're running with our Agilent 490 MicroGCs, but it wasn't really even compatible with Windows 10 - it would install and run okay, but it caused the Start bar to completely disappear and it would only reappear once uninstalled. We've still got in running in 'air gap' mode on Windows 7 for this reason.

That said, a lot of the versions of Agilent software (MassHunter, Chemstation, etc.) we have running wasn't 'officially' compatible with Win 10 but usually worked reasonably well after some trial-and-error with configurations. My recommendation would be to do a test installation on another Windows 11 PC if you can and then deploy that one alongside the known-good installation you have already running.

Re: OpenLAB EZChrom and Windows 11

Posted: Mon Feb 24, 2025 2:46 pm
by Consumer Products Guy
Our company is finally forcing the Windows 11 upgrade on us...
Our IT folks wanted us to do similar even though our instrument computers were not on their network, but we told them there would be compatibility issues and validation issues.

Our company is finally forcing the Windows 11 upgrade on us........ I am more concerned about this breaking our validation. Is there anyway to avoid a re-validation here?
Our IT folks wanted us to do similar even though our instrument computers were not on their network, but we told them there would be compatibility issues and validation issues.

Re: OpenLAB EZChrom and Windows 11

Posted: Fri Mar 28, 2025 1:39 am
by Jake
Many of us will be in the same boat regarding IT requiring Win 11 on lab workstations. We struck a deal with IT: Since none of our five Win 7 EZChrom GC workstations have internet access we'd be able to continue using them, but going forward, all workstations must be Win 11. We just installed two new 8890s and are using EZChrom A.04.10 build 04.10.32.03 on home-built Win 11 workstations. We haven't encountered any issues at all. All our routine scripting works as before. Agilent will not sell you a workstation with EZChrom (or at least they wouldn't to us), but they will sell it as a stand-alone.

Sorry, we're an R&D lab so we're not concerned with validation, so I can't comment there. But everything in EZChrom seems identical to the old 32-bit versions were still using on our Win 7 workstations. I haven't noticed any differences in design or function.