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EZChrom problem

http://www.chromforum.org/viewtopic.php?t=11904

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EZChrom problem

Posted: Wed Dec 16, 2009 3:27 pm
by rp18
Hi,

I have a strange problem with EZChrom Elite (Agilent) for HPLC. Whenever I open the instrument setup window, it freezes and blocks the program. The task manager shows that the related process inst.exe takes up to 90% cpu time. As soon as I close the windows everything is well again.
No changes to the system were made except regular windows XP updates.

Anyone :?:

Posted: Wed Dec 16, 2009 3:47 pm
by rp18
OK, just got a call from Agilent: The MS Internet Explorer 8 is causing this problem. I removed it, now it's working again. Thanks to Agilent.
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