Chemstation shuts down after injection using autosampler

[dlntx9]

I have a HP 7673 controller model 18594B that when I hook up to my 5890 everything seems to work just fine, upto the point of injection. As soon as the injection happens chemstation immediately shuts down. I cannot find any errors in log records, and the shutdown happens so fast that I can't see if anything pops up on the screen before it shuts down. I tried two different hp 7673 controllers on two different 5890s and the same thing happens regardless of which controller or which gc is used.

I have one HP G1521A controller and it works just fine with either machine. One difference between the two controllers is that the G1521A has a remote port, whereas the 7673 does not have a remote port. Any idea what could be causing this?

I'm using chemstation version Rev:B.03.02

[algae man]

Have you tried making a manual injection to rule out the AS? We had a similar issue where chemstation would lock at injection. the manual inj will help to decide if it is the AS or another part. After that, I started swapping sampler parts to see which is bad. For us, it ended up being the tray.

[dlntx9]

Manual injections are working fine, When I use a different model controller(G1521A) I don't have the issue with chemstation shutting down. It appears to be an issue with the HP 7673 controllers. I tried two different ones on two separate 5890s and the same thing happens regardless of which gc or which 7673 controller is hooked up. The G1521A works great on either one. Was hoping that maybe it was just an issue with a setting somewhere as I only have the one G1521A controller, and was hoping to be able to use one of the 7673 controllers on the other GC.

[Duck Duck Goose 2]

Could it be an issue with your PC? I have seen instances where the PC is so bogged down with data that it crashes whenever trying to acquire data.

[Spunky]

I know this is an old thread, but I was having the same issue and found this thread during a search.

So, if anybody in the future finds themselves in the same boat, I determined it was due to an issue with the 7673 controller and b.0x version of Chemstation.

Everything worked fine when using the a.xx software with zero hardware changes.

The specific versions I used were b.04.01 and a.09.01.

[Tinkery]

Hello from the future!

As it happens, today I hooked up my autosampler to my 5890 with Chemstation B.04.01 SP1 and the moment the injection happens Chemstation crashes.

I’ve put an email out to Agilent about possibly getting a copy of A.09.01 to try, if anyone has that version available and able to share it, would you mind letting me know?

[KM-USA]

Tinkery - I have A.09.03 and A.10.02 media (as well as some earlier versions). Since you are already a licensed Agilent owner of the software, this would simply be a replacement of your media.

Supply your E-mail address; sorry, this site does not have private messaging.

I have ISO Image of these if I can remember/figure out how to send electronically, or can supply a CD disc if you're in USA.

[MSCHemist]

I use Chemstation MSD B.02 on Win2000 professional to control my 5890 S2+ EPC with 7673 and G512A controller FID. No issues and I port the data to my desktop computer and analyze it with E.02 along with my GC/MS data

[Spunky]

Incidentally, the other fix (other than downgrading to Chemstation a.09) was to upgrade the controller to the 1512A instead of the 18594B. That's what I ended up doing. Once I did that, no more Chemstation shutdowns in B.04.