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CPAL Problem

Posted: Wed Aug 19, 2020 11:51 am
by Andy F
Hi,
We had a problem with our RTC 120 autosampler during a run last night.
Basically it stopped half way through a run.
Tried restarting the CPAL, but now get an error message 'Agitator is not homed'. We can't change the syringe either as the head will not park. As usual the user manual is not much help (doesn't mention the error at all!). Is there a quick fix for this or is it an engineer visit?

Thanks in advance,
Andy

Re: CPAL Problem

Posted: Fri Sep 11, 2020 10:50 pm
by yyaann
Hi, it seems I have a similar problem, did u find a solution? Thanks

Re: CPAL Problem

Posted: Mon Sep 14, 2020 10:07 am
by Andy F
Hi, it seems I have a similar problem, did u find a solution? Thanks
It was a broken agitator drive belt. The initial error message wasn't very helpful. I'm not sure this is the same as your problem.