Waters Alliance 2695 no pressure and no pumping Help???
Posted: Tue Apr 28, 2020 3:34 pm
Hey Everyone,
So we have a waters alliance 2695 HPLC which had PM done a month ago, the instrument was running fine for a couple of days and then lost all pressure and flow through the inlet of mobile phase. I was running a Mobile phase of 0.1% monobasic potassium phosphate in methanol, I immediately went and sonicated the mobile phase assuming it just needed degassing and ran pure IPA through the system to clear any bubbles or salts caught in the line... Nothing no flow or pressure increase.
After research I went and sonicated the check valve cartridges in water for 15 then methanol for 15 and nothing still, I did wet prime, then Dry prime (nothing came from the lines), I tried making the flow lower and ran it at .2mL/min overnight, and it lost prime.
I am at a loss for what it could be, i checked the inline filter and it was clean nothing wrong with it.
Any help would be greatly appreciated!!
So we have a waters alliance 2695 HPLC which had PM done a month ago, the instrument was running fine for a couple of days and then lost all pressure and flow through the inlet of mobile phase. I was running a Mobile phase of 0.1% monobasic potassium phosphate in methanol, I immediately went and sonicated the mobile phase assuming it just needed degassing and ran pure IPA through the system to clear any bubbles or salts caught in the line... Nothing no flow or pressure increase.
After research I went and sonicated the check valve cartridges in water for 15 then methanol for 15 and nothing still, I did wet prime, then Dry prime (nothing came from the lines), I tried making the flow lower and ran it at .2mL/min overnight, and it lost prime.
I am at a loss for what it could be, i checked the inline filter and it was clean nothing wrong with it.
Any help would be greatly appreciated!!