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Ms locked by Masshunter

Posted: Tue Apr 07, 2020 2:52 pm
by pkotoku
We having the above error after a pump down of the Agilent gcms 5975. This error is on the display of the MS.

Re: Ms locked by Masshunter

Posted: Thu Apr 09, 2020 8:54 pm
by James_Ball
Have you rebooted the computer and restarted the software? It could be a process in the background for MassHunter is communicating a lock to the MS. If a run starts it will definitely give that message and if you are tuning I think it will also.