Chromatography Forum

Hello,

The truth is that Brucker support (ex)Varian GCs, and Galaxie only.
If you have other instruments controlled by Galaxie, Brucker won't (and cannot) support them.
Agilent won't support the ex-Varian GCs, as Brucker owns them, this is true.
Galaxie will be discontinued end 2011, and the support will stop end 2014 (3 years after the end of the software) at the Agilent side.
Here is the truth.

So if you want Agilent continue to support you, you will need indeed to change your GCs, and software (later).

Hope that helps

The reality in Australia is certainly different in the outcome. We have a mixture of Agilent and Varian GCs LCs ICPs. This meant we went to a system of Bruker for some and Agilent for others especially GCs and LCs which were both Varian originally and used the same hatrdware and software just different front ends. While both companies set out to say they wouold support the reality is quite different. Getting parts now for ex Varian equipment via their service engineers is proving very slow and difficult. Getting any kind of software update for anything Varian is very difficult so that in reality despite the rhetoric both companies are trying to get you to dump anything Varian and buy their new product. Thats all very well if you have bottomless pit in money to replace everything but in reality puts perfectly good equipment off line and unfixable just because of these problems.

Getting parts now for ex Varian equipment via their service engineers is proving very slow and difficult.

I know nothing regarding the set up in Australia however the Goes factory are still making the 430/450 GCs and all parts are available I can't see that there should be any issues with those systems that came to Bruker. The Varian LC may be a different story ? Software support ? Or new versions ?? Galaxie is still available from Bruker but there are and will be no "new" versions. Galaxie will be merged with our MS software and called Compass

I'm new to this forum and thought I'd jump in here as I've just had an interesting few days.

I've heard that Agilent is discontinuing all support for Varian GCs and Galaxie software and is "encouraging" me to switch to their latest chromatography software product called open lab. Not surprising I guess, but Agilent is insistent that I either change over my Varian 450GC to this open lab product or be left alone without support.

Then I heard from Bruker that they'll continue to support the GC and Galaxie and that Agilent is not telling me the whole story.

I understand the whole competition thing between Agilent and Bruker, and I'm guessing Agilent wants to squash Bruker's GC and GCMS business, but I hate being played and not told the whole truth.

Anyone else heard this?

Its just natural software life cycle. Chemstation has been in for an overhaul for quite some time, and tbqh I've had a pretty good experience with openlab. Right now you can use it as a back end for either ezchrom or chemstation, I'm hoping that in the future they bring masshunter and their other software packages into the fold.