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Posted: Fri Oct 16, 2009 5:57 pm
by bigwalt
snip... I'm not sure if the volatiles market is big enough for Agilent to pay that much attention to, especially with the new focus on life sciences and LCMS.
I dunno, that's way above my pay grade. All I know is I'm stuck with this hunkajunk...I guess I'll just have to clean the source a few thousand times and hope they come up with a fix in the near future. :( :( :(

Posted: Tue Oct 20, 2009 11:00 am
by Bigbear
Hey Walt save yourself some time and don't switch unless you want to. I'm having the same issues as you using a "73"!

Linearity issues

Posted: Thu Oct 29, 2009 1:26 pm
by LindseyPyron
Guys,

We have been dealing with this issue for years and have "part of a fix" for you. Give my tech support group a call at 800-283-3510 and they will give you the PN for a larger draw out plate etc. This really does seem to help with most of this. If not, we can help tweak some additional P&T parameters for you.