If you are going to the trouble of using Chemstore, it's usually for cGMP, and that has a lot of requirements for security electronic data backup and recovery, as well as extensive documentation of SOPS for archiving, retrievel, and secure and durable storage, as well as controlled access to hardware.
I no longer use a Chemstore C/S / Chemstation system, but when we set it up, the electronic compliance issues meant that we automated both hot and cold backups, using Veritas Backup Exec for Oracle onto 80GB tapes, as suggested by Agilent local agents. I'm sure backup systems have moved on since then.
That means some of the tapes can be sent offsite, as well the routine daily locally-stored backups. I believe Oracle now offer their own similar system, as do several other suppliers.
cGMP electronic data requirements are quite onerous, including control of all users - so no anonymous OS "admin" level accounts - which most corporate IT people enable on servers and networks. It's amazing when you request printouts of who has "manager or admin" level access to computers on networks.
If you are using Chemstore for regulatory compliance, I strongly recommend that you either ensure your local IT people understand cGMP electronic data requirements and are trained for Chemstore or Oracle support, or pay the supplier or contractor to support the system, including the requirement to demonstrate that the system can be restored by authorised and trained staff.
Bruce Hamilton