E.02.02 MSD Chemstation - Security Option - Locked Out

[Akthmps88]

Hoping someone can provide some info! I was recently using our E.02.02 MSD Chemstation and I noticed an option in the top/instrument & run control section of the software to turn on the security/compliance option. I check marked the option in the menu and now I am prompted to enter a user name & password. I restarted the PC, and now to even open the software, I am required to enter the user name & password.

I'm guessing there is a default user name & password that I can enter? If so, can someone tell me what it is? I couldn't find it in the manual.

Thank you so much!

[James_Ball]

Hoping someone can provide some info! I was recently using our E.02.02 MSD Chemstation and I noticed an option in the top/instrument & run control section of the software to turn on the security/compliance option. I check marked the option in the menu and now I am prompted to enter a user name & password. I restarted the PC, and now to even open the software, I am required to enter the user name & password.

I'm guessing there is a default user name & password that I can enter? If so, can someone tell me what it is? I couldn't find it in the manual.

Thank you so much!

I thought there was a simple default password assuming nobody has changed it, but I haven't found it. I did find this in an old thread that might do the trick.

https://www.chromforum.org/viewtopic.ph ... ord#p80432

The last couple posts show to delete a line in the WIN.INI file in the chemstation directory. If that is present it may do the trick.

[benhutcherson]

Someone did this on my 5975 running the same version of software a couple of years ago.

When I called Agilent, they gave me the default password and that got right into it. Unfortunately, I have no recollection of what that actually is-I should have written it down!

In any case, I'd say it's worth a call to Agilent and they will probably have you up and going in ~5 minutes.

[Trishia]

Try login = Manager and password = Manager

If that didn't work, let me know, I may have another idea.