Agilent 7697A gripper Home failed

[paddypower]

Hi All
My Agilent 7697A headspace analyzer has given an error #303 Gripper home failed
Did any one have a similar experience and if so what can i do

Thanks in Advance
Paddy

[tkubowicz]

Hello

I've seen #333 "Gripper Home Failed". I'd recommend:
1.Switch sampler off
2.Check if there is no mechanical blockage
3.Check that the gripper fingers are not sticky
4.Check the sensor on the gripper and ensure it can move up and down
5.Check the vial gripper fingers and motor

Then you can try to reboot it.

Good luck

Regards

Tomasz Kubowicz