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- Posts: 406
- Joined: Wed Jul 18, 2012 6:45 am
- Location: Germany
Does anybody who is the manufacturer of these chillers? Ours is defective, Agilent refuses repair and wants to exchange the whole instrument. I know the defect (the rotating blade is loose and makes terrible noise, it still works but will die soon) and don't see why we should throw away a complete instrument because of such a ridiculous defect. I'd like to get a replacement part from the manufacturer and repair it myself.
Thanks a lot,
Jörg