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E.02.02 MSD Chemstation - Security Option - Locked Out

Posted: Mon Sep 30, 2019 7:29 pm
by Akthmps88
Hoping someone can provide some info! I was recently using our E.02.02 MSD Chemstation and I noticed an option in the top/instrument & run control section of the software to turn on the security/compliance option. I check marked the option in the menu and now I am prompted to enter a user name & password. I restarted the PC, and now to even open the software, I am required to enter the user name & password.

I'm guessing there is a default user name & password that I can enter? If so, can someone tell me what it is? I couldn't find it in the manual.

Thank you so much!

Re: E.02.02 MSD Chemstation - Security Option - Locked Out

Posted: Mon Oct 07, 2019 4:21 pm
by James_Ball
Akthmps88 wrote:
Hoping someone can provide some info! I was recently using our E.02.02 MSD Chemstation and I noticed an option in the top/instrument & run control section of the software to turn on the security/compliance option. I check marked the option in the menu and now I am prompted to enter a user name & password. I restarted the PC, and now to even open the software, I am required to enter the user name & password.

I'm guessing there is a default user name & password that I can enter? If so, can someone tell me what it is? I couldn't find it in the manual.

Thank you so much!


I thought there was a simple default password assuming nobody has changed it, but I haven't found it. I did find this in an old thread that might do the trick.

viewtopic.php?f=4&t=16608&p=80432&hilit=chemstation+password#p80432

The last couple posts show to delete a line in the WIN.INI file in the chemstation directory. If that is present it may do the trick.

Re: E.02.02 MSD Chemstation - Security Option - Locked Out

Posted: Thu Nov 07, 2019 5:11 pm
by benhutcherson
Someone did this on my 5975 running the same version of software a couple of years ago.

When I called Agilent, they gave me the default password and that got right into it. Unfortunately, I have no recollection of what that actually is-I should have written it down!

In any case, I'd say it's worth a call to Agilent and they will probably have you up and going in ~5 minutes.

Re: E.02.02 MSD Chemstation - Security Option - Locked Out

Posted: Mon Nov 11, 2019 8:13 pm
by Trishia
Try login = Manager and password = Manager

If that didn't work, let me know, I may have another idea.