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Totalchrom failure to seize Perkin Elmer Series 200 Pump
Posted: Wed Jan 10, 2018 6:26 pm
by Sallybeetle
I would appreciate advice on Totalchrom failing to seize a Perkin Elmer Series 200 Pump.
I have a Perkin Elmer series 200 pump, autosampler, and UV detector. The HPLC system is run by Totalchrom version 6.3.2 workstation. After I activate "Take Control" command, I get two errors:
"-993 Seize failed"
"-984 While taking control of the pump. ERROR 35 AT A: = Instrument does not
repond."
The LC system is connect to the workstation computer with a LINK box.
We have tried turning everything off, then back on; making sure to turn the LINK box on after the LC units.
Re: Totalchrom failure to seize Perkin Elmer Series 200 Pump
Posted: Mon Jan 22, 2018 8:46 pm
by pantos
Hi,
i used to have this issue and it had to do with the connection between the link and the instruments. My advice: make a new instrument setup in system configuration and see if that will work.
Re: Totalchrom failure to seize Perkin Elmer Series 200 Pump
Posted: Wed Jan 31, 2018 10:19 pm
by Sallybeetle
Thank you for replying to my post.
We had to blow out the entire HPLC system in Totalchrom and Link box, then add a new HPLC system.
Link Box Reset:
1. Turn Link box off.
2. Turn Switch 8 to on position on the box. (clears all IPM out of box memory)
3. Turn Link box on and wait for all flashing to finish (green-yellow-red)
4. Turn Link box off.
5. Turn Switch 8 to off position.
6. Turn Link box on.
Re: Totalchrom failure to seize Perkin Elmer Series 200 Pump
Posted: Tue Oct 29, 2019 2:10 pm
by almostmat
Sallybeetle wrote:
I would appreciate advice on Totalchrom failing to seize a Perkin Elmer Series 200 Pump.
I have a Perkin Elmer series 200 pump, autosampler, and UV detector. The HPLC system is run by Totalchrom version 6.3.2 workstation. After I activate "Take Control" command, I get two errors:
"-993 Seize failed"
"-984 While taking control of the pump. ERROR 35 AT A: = Instrument does not
repond."
The LC system is connect to the workstation computer with a LINK box.
We have tried turning everything off, then back on; making sure to turn the LINK box on after the LC units.
Hello,
Would you be able to provide a schematic for all the connections necessary for your system to run via TotalChrom? We have the exact same setup at the college I work at, but I am mostly familiar with Agilent systems and Perkin Elmer is taking forever to respond. Thanks so much!