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- Posts: 303
- Joined: Fri Sep 03, 2004 8:06 pm
I've been having some difficulty with Chemstation (1701CA) recently. I have been using this software for ~8 years now, and in the last 3-4 months, this issue has popped up:
During a sequence, randomly, after any injection, the sequence will stop and say something to the effect that neither data nor X was collected, please restart run to acquire data.
Now, I was watching the TIC as the last run that failed was going, so I know data was being collected. I went into Data Analysis and tried to take a snapshot, but it said that it couldn't copy the .ms file from the source. So I go into the destination folder, and there is no copy of the method (like there should be) and no partial .ms data.
After the run completed, two files were placed into the data file folder. A scstate.txt and sctrace.txt file, with a bunch of 5973 settings in them.
There is no entry in the Chemstation or Windows XP Pro error log for this occuring.
I removed and reinstalled Chemstation, but the problem only went away for 2 weeks or so.
Any ideas?
Thanks