GPC, GC Headspace issue on Empower 3

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2 posts Page 1 of 1
Hi,

I have face few issues regarding Empower 3:

1) After I have run a blank in GPC using ClassVP, furthermore, I have already created instrument method, method set and sample method set. However, I do not see anything on injection or channel tab. I afraid i might be wrong in creation of instrument method for GPC.

2) I cannot create instrument method on Headspace system (GC). It showed "?Bitmap" on the instrument method for headspace.

3) How to i switch off the lamp from the shutdown method for the VWD lamp?

4) I have already installed citrix in the computer, however, i still cannot connect to Empower 3

5) As i am still new to Empower 3, i do not know how to create instrument method and data processing. Anybody knows is there any free online Empower 3 manual for instrument method creation, method set creation, sample set method creation for LC, GC, GPC, IC, data processing?

Thank you.
Agnes
1) Click on the update button. Empower is notorious for not updating their project window tabs automatically.

2) Whatever machine you're using to create said method probably does not have the instrument control program(s) on it for the hardware you need instrument methods for.

3) Either a time zero lamp off event or detector not even being part of a dedicated shutdown method should do the trick. Play with it a bit to figure out what works.

4) RE: #2 - that ICS program will need to be on the Citrix server(s) as well as on the LACE attached to the hardware in question. Pending that addition to the Citrix stack, you can use the LACE to write your instrument method.

5) If you poke around on the Waters site, there should be some brief, free downloadable tutorials available... though Waters thoroughly enjoys making their clientele pay for training.
Thanks,
DR
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