GC430-system not found by galaxie chromatography data system

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We are using a Varian GC430 (Agilent) which is run by Galaxie. After changing to Windows 7 we had to re-install a new version of the galaxie software. The installation was successful, all paths were checked by the diagnosis software and found to be correct.
In the Galaxie configuration manager the Varian GC430 system is properly found. Communication between the configuration manager and the instrument works. However, if we open the Galaxie chromatography data system software, the instrument is not found. The “system” field just shows a blank display.
Any idea what to do?
Same problem, please help me.
if everything was properly done then you need enter the id in the user id column so it will fill up the remaining rows.
Hi Jihad,
Which id? where is the user id column? Is it in galaxie CDS or CS? Could you elaborate ? Thanks
4 posts Page 1 of 1

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