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- Posts: 2
- Joined: Thu Jul 10, 2014 2:00 pm
I'm having an ongoing start up problem with our Waters 2695 (RID) running Empower 2. I rarely shutdown the instrument because of this problem. When the system is initially booted up I am unable to configure the system... can’t get past the “Connecting to Empower Node ‘Empower’”. The about 10 minutes later I get the “BusLAC/E on node ‘Empower’ couldn’t be booted” notice and then "COM fatal error". When this happens, I try turning everything on and off several times (allowing the module to fully start up before the computer) but still no connection. Sadly the only solution I have is to leave the system for a day, and then it usually connects without issue. Has anyone else had this problem? Suggestions for a solution?
Thank you!