-
- Posts: 15
- Joined: Sat May 13, 2006 11:15 am
I need support from Waters engineers or instrumentation engineers who have worked with Waters HPLC's.
I have a 1515 pump, 2487 Detector and manual injector connected with Breeze. The 1515 pump shuts down after crossing 750 psi. even though the pressure max. is set at 4000 psi in Breeze. The pressure transducer was crosschecked and worked fine.
The diagnostics program for the 1515 pump to check via RS-232 helped in knowing that the pump worked fine via RS-232. When connected with Breeze via IEEE the pump shuts down after crossing after 750 psi. The software also does not accept 1.5 ml/min but accepts other flow rates. The pump operates fine without column under no pressure condition.
I feel that Breeze software needs to be reinstalled to set right. If I am right can somebody
guide me how to reinstall Breeze without disturbing the licenses?
If my observation is wrong can somebody guide me how to fix this problem, I will be grateful.
Best Wishes and regards,
Sivaraman