Total chroom installation and adding instrument error

Discussions about chromatography data systems, LIMS, controllers, computer issues and related topics.

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I installed TC 6.3.2 and have a valid licence the gc is clarus 580 for ASTM D 6730 DHA.
but when I query port it shows details but I press continue when I try to add it to the port a as clarus 580 gc with auto sampler it shows you don't have a valid license for this type of instrument you can configure the instrument but you cannot use it.

can anyone help in this regard.
There are two keys. A license key for the software, and one for the instrument on the other side of the card. You need both.
2 posts Page 1 of 1

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