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alignment issues with the autosampler AS-AP

Posted: Thu May 09, 2019 7:10 pm
by iop1990
Hello all!

The subject is that I was trying to do alignment when the needle touch the segment. I panicked and I pressed accept align.

The result is that I can not do alignment again and the chromeleon audit shows that : Alignment position not precise. Continue calibration.

I tried to continue but it does't let me.

Do you know how I can restore the settings,please?

I took a photo with all the x and y values before start the alignment procedure.

Thank for your help in advance.

Re: alignment issues with the autosampler AS-AP

Posted: Mon Sep 02, 2019 2:54 pm
by Lenka
Hello everybody,

please, I have the same problem, do you know how to fix this? :shock:

Autosampler is in alarm because "alignment position not precise. Continue calibration".. But he doesnt let me do it. Only self-test and every time is end with this alert.

:idea: :idea: :idea: Any ideas?

Thank you very much!
L.

Re: alignment issues with the autosampler AS-AP

Posted: Wed Sep 04, 2019 3:41 pm
by John Guajardo
Hi Lenka,

It's best to reach out to your local field service rep for help with this error.