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- Posts: 2
- Joined: Mon Oct 23, 2017 8:43 pm
I recently acquired responsibility of a Dionex ICS-5000. Earlier today, we physically moved some of the modules to better fit the bench footprint where the instrument lives. After plugging everything back in, when starting up Chromeleon 6.8, every module will connect except the detector compartment. When I go to the DC panel in chromeleon and click for it to connect, it will connect briefly and then disconnect and the following messages and error are in the audit trail.
"[] 3:53:39 PM DC.Connect
[Message] 3:53:39 PM {Suppressor1} <Suppressor1> is linked to pump <Pump_1>.
[Abort] 3:53:41 PM {DC} The configuration does not match the module installed options - device will be disconnected."
Nothing has been changed. I have powercycled everything and I have checked the USB connections.
If anyone has had experience troubleshooting this or something similar, help would be appreciated. Thanks.