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- Posts: 2
- Joined: Tue Feb 07, 2017 3:40 pm
One of our Dionex ICS-3000's DC units has recently presented a problem that we have not been able to fix. Once the DC is powered-on all the lights on the status bar should light for a few seconds, before changing to show appropriate information. However with this unit all of these lights stay lit constantly, including the red "alarm" light. We have tried multiple solutions to no avail (power off/on at the mains, new USB conncetions, loading older configurations on the server manager, restarting the server and our PC etc.).
Anyone have any experience or suggestions with this issue?
Many thanks in advance