Hi
I am working with an ICS 3000 Dionex with two CD detectors. In our system, we have one cationic analytic line (with one Pump, one precolumn, one column, one CSRS and one CD detector) and one anionic analytical line (with one Pump, one precolumn, one column, one ASRS and one CD detector). One of the CD detectors is breakdown. Only the CD detector of cationic analytic line is working. Recently, we have a problem of DC module. When we turn on the cationic analytic line: the conductivity cell, the CSRS suppressor and the cation column. The DC module is disconnected and audit trail displays the following message:
Column_TC exclusive acces granted to timebase ICS3000.
Column_TC exclusive access finished.
DC error receiving status: Module did not respond in a timely manner. Please check that your USB cables connected and that the module and any USB hubs are powered on.
We haved checked the USB cables and everything is ok except DC module.
Can someone help me?