I've just started at a new place and haven worked with this machine before - it was set up back in November and hasn't been used since.

We are using the dionex ics 5000+ with chromeleon software and we keep getting an error on the setup - 'dual pump: equilibration not ok'. The system appears to be running OK, when idling at a low flow rate we are getting a background reading for conductivity but when we run samples and standards we get no identifiable peaks in either.

If anyone has any standard system configuration steps or instrument methods for this machine that I could try I old be super grateful!