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- Posts: 2
- Joined: Tue Aug 09, 2011 5:44 pm
"Organizer Z-axis error. Could not complete move to lower sample manager port"
Interactive control of the organizer is fine, sensors reactive and adjusted. When the Sample Manager initializes, we get the error.
It was preceded by several errors, some perhaps human generated. Operator is a little unclear on sequence...
Some of all of these:
Organizer Configuration Modification
Shelf Numbers not Consecutive
Organizer Communication Failure
Organizer Failure
Eventually followed by the very reliable:
Organizer Z-axis error. Could not complete move to lower sample manager port
Apparently, our symptoms don't match what is in the reference documentation...
and a software reload didn't do much.
Any other experience with this?
Thanks,
Russ