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- Posts: 2
- Joined: Tue May 21, 2019 2:42 pm
i hope everything is good with you guys.
First of all thank you so much in advance for reading this post and try to help me.
My problem is:
When i change my chromatographic column after check the air and water i performed a autotune from the file created when the technician come to do the qualification "a good one". That tune give me a error defined in the subject of this post "improper masses for mass axis calibration". I try to performe a tune from default setting and the same error occurred.
I clean the ion source prior to do this.
My MSD is a Agilent MSD 5975C.
Software OpenLab CDS 2.1
I don´t see in this forum or other foruns this particular error, and the agilent troubleshooting guide does not have anything about this.
I will clean again my ion source to see if this problem dissapear.
i ask if you guys see something like this in your years of experience.
Thank you so much