Agilent 5973 firmware upgrade

Discussions about GC-MS, LC-MS, LC-FTIR, and other "coupled" analytical techniques.

4 posts Page 1 of 1
Hi,

does anybody know how to fix a firmware that became corrupted because of an unsuccessful update (some *.o files were not copied to the SC)?
The topic appeared in the past, apparently without any final solution.
Symptoms are well known: MS is stuck while rebooting, showing a 'Loading MSD firmware'. I can access the smartcard by telnet/ftp, but apparently, it lacks a "boostHost."

Thanks for any help

PC
If you delete the instrument in MS Configuration then reinstall it, does it go through the firmware update process? I believe that is where it usually updates it and maybe that would force it to complete a new update.
The past is there to guide us into the future, not to dwell in.
Thank you James for your advice.

an MS witout a running FW does not pass the RPC test.

I guess one issue that determined a corrupted FW may be connected with the request of USER/PASS during the update:


C:\msdchem\MSexe\firmware\5973N\msupdate.exe version 3.98
Can't get current MSSC revision. MSSC not active...
Current OS version: 1.2/22T

SC3type = SC3Plus

Update MSSC version: 5.02.07
Update OS : skipped

MSD SmartCard at 10.1.1.102 will be updated

!!>>DO NOT DISRUPT POWER TO MSD DURING THE UPDATE.<<!!

OK to proceed (Y=YES): Y
Clearing /flash/:
Found an existing BOOT.ASC file.
rm "/flash/MSSC.O"
value = 0 = 0x0
-> rm "/flash/LUI.O"
value = 0 = 0x0
-> rm "/flash/STARTUP"
value = 0 = 0x0
-> rm "/flash/httpd.o"
value = 0 = 0x0
-> rm "/flash/wdsmall_run.o"
value = 0 = 0x0
-> rm "/flash/BLINK.O"
value = 0 = 0x0
->
Sending 10.1.1.102:/flash/MSSC.O
USER and PASS required
Sending 10.1.1.102:/flash/LUI.O
USER and PASS required
Sending 10.1.1.102:/flash/STARTUP
USER and PASS required
Sending 10.1.1.102:/flash/httpd.o
USER and PASS required
Sending 10.1.1.102:/flash/wdsmall_run.o
USER and PASS required
Sending 10.1.1.102:/flash/BLINK.O
USER and PASS required
Initiating flash burn.
diskFlash
erasing bank 1: sector 0
programming data...
flash update complete...
value = 0 = 0x0
->
Code download complete.
Power cycle instrument to complete update process.
.............................................
SOLVED.
INstalled Chestatin E.02.02 and the firmware was regularly updated to 5.02.14.
The USER and PASS required remained, but the procedure completed successfully
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