There's a lot that could be causing trouble, but I'm not sure that this is anything to do with the calibrant or spray chamber at all. So far as I remember (it's a while since I've used a Thermo trap instrument), the electron multiplier gain calibration relies on simply watching electronic noise on the multiplier. It assumes single random events triggered by one electron, and looks at what size "pulse" of current you actually get, after the multiplier multiplies it. In effect, it's looking at noise in the absence of any chemical signal.
Since it's a prerequisite for anything else working at all, it might be that you're not seeing a stable beam because the final detection has gone wrong, not because there is no stable beam.
Since the calibrant is injected from a syringe at low flow-rate, I wouldn't expect to see anything visually in the spray chamber.
The options that occur to me are (1) your EM has failed; (2) there's something fundamentally wrong with the vacuum; (3) there's something nasty happening in the electronics. Is the high vacuum gauge reading something sensible? What was the last known EM voltage, was it huge (indicating imminent failure)?
I assume the instrument has been kept under vacuum at all times. If you attempt to calibrate these when they're not fully dry, they will choose a stupidly low voltage because they're actually seeing water inside their insides, so they don't need to amplify much to get the required "noise" (again, if I recall; I'm going back to the LTQ's predecessor for that).
Thank you for such a detailed response! So, if the electron multipler gain calibration relies on watching electronic noise, would it be worth zeroing it and trying again?
I'm honestly thinking it is something with the EM. It hovered around -1020 to -1053 for multipler 1, and -1043 to -1051 for multipler 2. Sadly, those are the only values I know because I'm the only one willing to both learn and work on it
Would it be worth going closer to the extremes? I know they can go from -2500 to 0, but not sure if I need to go closer to 0 or farther away.
I currently see this:
https://drive.google.com/file/d/1wsMEuq ... sp=sharing
The vacuum is sensible and both gauges are showing green on the feedback (1.4 - 1.8 I believe). It sadly hasn't been stored under vacuum as I've worked on it. It has since this latest clearing in my schedule, but I had to replace the turbo controller because I'd leave it pumping down overnight but come in to it off the next morning.