by
hevel » Tue Sep 15, 2020 9:03 pm
Hi We have a same problem.
Chemstation E.02.02.1431 in Win7
GC/MS 6850/5973
I am working with an autosampler. Everything goes fine if I do a manual injection, or a single injection of an autosampler. But as soon as I start a series of analyzes, the program freezes ... The autosampler does washes and injects a sample, but the chemstation freezes: the counter does not start and does not show the solvent delay, the message "vial loading" remains. If I try to reboot (but press cancel) the solvent delay window appears, but the counter still won't start. In this case, the detector starts after the expiration of time and writes data, the chromatograph too. It seems that after the injection, the connection with the chromatograph disappears, it can only be restored after restarting the computer.
I thought about a remote cable, but with a single injection, everything goes fine. I changed the cable to another, it didn't change anything. Both cables were just COM9, not original.
I don't know what to think, I tried several instrument configurations and a new method, the result is always the same.