Varian 3900 Equilibration never ends (never ready)

Discussions about GC and other "gas phase" separation techniques.

2 posts Page 1 of 1

Maybe someone has found this problem before.

The GC is a Varian 3900 and the software is Star Chromatography Workstation 6.41
It seems that everything is ok: Column, injector and detector are ready (no fault). Temperatures all green (135-200-200). Pressure ok (3.2 psi). The method has been usually used in this GC for two years with no problems.
But suddenly it never gets ready, equilibration never ends (never gets ready to inject).
We have double check everything and all seems to be ok.

In addition to this, we have tried to see if doing an injection it works, and it does but there is a warning message:
Module 39XL.44: Unable to begin saving raw data file
Module 39XL.44: 39XL sent BEGINRUN packet out of sequence: 0

So the GC can run the sample but it doesn't save any data.

Does anyone know what the problem could be?

If anymore detail is needed please ask.

Any suggestion would be welcome.

Thank you.

It sounds like you are having some trouble with your GC. I am with Advanced Analytical Systems, Inc. a service company that specializes in servicing analytical instrumentation specifically gas chromatographs and mass spectrometers. If you would like to receive additional information please feel free to contact me directly.

Thank you,

Alfonso Madrigal

2 posts Page 1 of 1

Who is online

In total there are 9 users online :: 0 registered, 0 hidden and 9 guests (based on users active over the past 5 minutes)
Most users ever online was 599 on Tue Sep 18, 2018 9:27 am

Users browsing this forum: No registered users and 9 guests

Latest Blog Posts from Separation Science

Separation Science offers free learning from the experts covering methods, applications, webinars, eSeminars, videos, tutorials for users of liquid chromatography, gas chromatography, mass spectrometry, sample preparation and related analytical techniques.

Subscribe to our eNewsletter with daily, weekly or monthly updates: Food, Environmental, (Bio)Pharmaceutical, Bioclinical, Liquid Chromatography, Gas Chromatography and Mass Spectrometry.

Liquid Chromatography

Gas Chromatography

Mass Spectrometry