Perkin Elmer's GC menu

Discussions about GC and other "gas phase" separation techniques.

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I work with Perkin Elmer GC/MS.
Recently, the GC menu was disappeared in Turbomass software. Does anyone know what I should do for this issue? The error massage is as follows:

An error has occured starting the GC component
(Reason: TurboChrom already present)
Exit TurboMass, fix the problem and try again.

Your help would be highly appreciated.
Thanks in advance
Hi lili2020,

I'm also working with PE GC-MS and know that problem to well.

Shut down the GC & Turbomass, then restart the GC & let it run for a few minutes (i usualy wait till the Log-in screen pops up)
then restart Turbomass.
If that does not help, restart the PC.

hope my answer helps you out.

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