I have a Trace Ultra I updated by adding a FID. The detector card is installed in slot B and the base is installed in the left port. The firmware settings were updated and the GC recognizes and controls the FID. I use Xcalibur 4.3 and GC devices 3.4 and the FID is picked up in the instrument config app. I set channel 1 to the FID, save and exit.

When I fire up Xcalibur, the instrument is ready for download and when I start a run it executes that part flawlessly. When I try to view the real time plot I get nothing and and saved data file name is appended with CORRUPTED.

Any idea as to why the Xcalibur doesn't like my FID?