Shimadzu GC MS 2010 lost communication with PC

Discussions about chromatography data systems, LIMS, controllers, computer issues and related topics.

3 posts Page 1 of 1
Hi everybody!
I have a problem with Shimadzu GC QP-2010 equipped with Shimadzu MS 2010 plus and controlled by a PC via software GC solution ( real time analysis).
Unfortunately after 8 years, the battery on the CPU unit of the GC died so we had to replace it with a new one. We went to GC configuration and enter all the parts involved (i.e. the injector, the MS) etc. The problem is that the PC does not recognize the GC. The GC with the MS is connected through a RS-232 cable and then a USB cable connects MS with the PC. In the "Transmission parameters" we entered
Protocol: Level 3
Baud rate: 38400 and we tried again with 9600, but nothing happened.
The PC does not see the GC unit, and the GC unit does not see the temperature of the ion source of the MS.
Is there any idea????
Thanks a lot
Eleni
You shouldn't have to change anything with the PC settings since the problem was with the GC. Is there a 'communications' setting on the GC that was cleared and needs to be reset?
GC 2010 communication options
have to be set to 115200 protocol level 3
3 posts Page 1 of 1

Who is online

In total there are 8 users online :: 0 registered, 0 hidden and 8 guests (based on users active over the past 5 minutes)
Most users ever online was 599 on Tue Sep 18, 2018 9:27 am

Users browsing this forum: No registered users and 8 guests

Latest Blog Posts from Separation Science

Separation Science offers free learning from the experts covering methods, applications, webinars, eSeminars, videos, tutorials for users of liquid chromatography, gas chromatography, mass spectrometry, sample preparation and related analytical techniques.

Subscribe to our eNewsletter with daily, weekly or monthly updates: Food, Environmental, (Bio)Pharmaceutical, Bioclinical, Liquid Chromatography, Gas Chromatography and Mass Spectrometry.

Liquid Chromatography

Gas Chromatography

Mass Spectrometry