Dionex degasser malfunction
Posted: Wed Mar 06, 2019 4:16 pm
Hi,
I have a Dionex LPG-3400 RS pump. The degasser has recently given a "degasser malfunction error". Chromeleon is totally useless as far as I can for diagnostics on this, and the degasser itself is inside the pump casing, which is non-trivial to open. I've tried washing all the lines with water, MeOH and turning the unit on and off etc to reset the degasser. But I have no way of knowing what the actual problem is. Does anyone have some tips for troubleshooting?
Thanks,
Patrick
I have a Dionex LPG-3400 RS pump. The degasser has recently given a "degasser malfunction error". Chromeleon is totally useless as far as I can for diagnostics on this, and the degasser itself is inside the pump casing, which is non-trivial to open. I've tried washing all the lines with water, MeOH and turning the unit on and off etc to reset the degasser. But I have no way of knowing what the actual problem is. Does anyone have some tips for troubleshooting?
Thanks,
Patrick