Page 1 of 1

Waters 2487 Lamp Failure

Posted: Mon Apr 23, 2018 3:47 pm
by blackmetalchem
Hi all,

I am having an issue with a waters 2487 UV/VIS. It powers on and initializes but after an hours or so the signal starts dropping then we get a Lamp Failure error. The QC tech turned it off for a bit and then the same thing happened: ran for about an hour and then failed out. We just had the power supply replaced and a PM done after a power failure, but now we are getting this. I have a call out to our service guy but if anyone knows if there is something I can to do in the meantime that would be great. QC is down to one instrument and getting grumpy.

Thanks!
BMC

Re: Waters 2487 Lamp Failure

Posted: Mon Apr 23, 2018 9:09 pm
by Hollow
not knowing, just guessing...
Overheating?
Some AirFan not working? Blocked airflow? Faulty power-supply?

Re: Waters 2487 Lamp Failure

Posted: Thu Apr 26, 2018 11:55 am
by blackmetalchem
Turns out the keypad clips had broken and the key pad was obstructing the airflow. Good call Hollow!

Re: Waters 2487 Lamp Failure

Posted: Thu Apr 26, 2018 5:00 pm
by Hollow
:D
Thanks for reply