-
- Posts: 36
- Joined: Wed Jul 31, 2013 9:29 am
Varian Prostar 335 error
Discussions about HPLC, CE, TLC, SFC, and other "liquid phase" separation techniques.
17 posts
Page 1 of 2
Hi.We have a Prostar 335 detector and we keep getting this error:"SIG_CC_SLIT_PEAK_NOT_FOUND".Anyone got any ideas?(new flow cell, new lamps, system is clean, AC voltage through UPS, mobile phase degassed, backpressure restrictor checked). Thank you.
-
- Posts: 126
- Joined: Mon Aug 15, 2005 4:54 am
- Location: Germany
Hi
During calibration, the detector is searching the deuterium line in order to ensure the position of the optical grating.
If the detector does not find this position or is unable to reach this position, you will recieve this error message after lamp ignition.
I think it is best if you contact tech service.
best regards
Chris
During calibration, the detector is searching the deuterium line in order to ensure the position of the optical grating.
If the detector does not find this position or is unable to reach this position, you will recieve this error message after lamp ignition.
I think it is best if you contact tech service.
best regards
Chris
-
- Posts: 6
- Joined: Fri Apr 26, 2013 4:07 pm
I have just started getting this error. We do not have any sort of technical support for this instrument, nor do we have the funds to bring in a service tech. Does anyone (chris maybe?) have any idea how to fix it ourselves? Do you have more information on why we are getting this error?
Thanks!
Thanks!
-
- Posts: 126
- Joined: Mon Aug 15, 2005 4:54 am
- Location: Germany
Hello
You can connect the detector to the varian prostar verify software, in this software , you can get detailed information about the error.
Please switch off/on the detector before connecting to the verify software.
It can be very difficult to repair this by yourself, in the cases I was faced to this,
a) a mirror/ mirror position in the optical path was bad
b) the stepper motor of the grating was bad
You will have to do the "big" calibration procedure with an Hg-Lamp after working on this.
Maybe some third-party support can help you.
Best regards
Chris
You can connect the detector to the varian prostar verify software, in this software , you can get detailed information about the error.
Please switch off/on the detector before connecting to the verify software.
It can be very difficult to repair this by yourself, in the cases I was faced to this,
a) a mirror/ mirror position in the optical path was bad
b) the stepper motor of the grating was bad
You will have to do the "big" calibration procedure with an Hg-Lamp after working on this.
Maybe some third-party support can help you.
Best regards
Chris
-
- Posts: 36
- Joined: Wed Jul 31, 2013 9:29 am
Hello again. Seemed that the Vis lamp was the culprit(and its electronic connections).
-
- Posts: 6
- Joined: Fri Apr 26, 2013 4:07 pm
Hi Daniel,
What was the fix? Just replacing the vis light?
Edit: Also to Chris, do you know of a source for the Prostar Verify software? It didn't install with our Galaxie installation and I can't seem to find any evidence that we have or ever had it.
Thanks!
What was the fix? Just replacing the vis light?
Edit: Also to Chris, do you know of a source for the Prostar Verify software? It didn't install with our Galaxie installation and I can't seem to find any evidence that we have or ever had it.
Thanks!
-
- Posts: 126
- Joined: Mon Aug 15, 2005 4:54 am
- Location: Germany
Hello
The software is deliverd with the detector, maybe you can find the CD.
Of course, new lamps - as Daniel did write in his opening post, should be the first step.
Best regards
Chris
The software is deliverd with the detector, maybe you can find the CD.
Of course, new lamps - as Daniel did write in his opening post, should be the first step.
Best regards
Chris
-
- Posts: 40
- Joined: Sat Jan 18, 2014 12:34 am
I can get you a copy of the PolyVerify software if you want. Give me your email address or dropbox and I can send it to you in a couple days.
Also, you might want to try and re-calibrate the lamps to fix the CC Slit line peak error.
Also, you might want to try and re-calibrate the lamps to fix the CC Slit line peak error.
-
- Posts: 1
- Joined: Mon Mar 31, 2014 7:29 pm
I/m getting a diffrent error with mine "LMP_CC_D2_LAMP_DIDNOT_STRIKE" when I try to turn on any of the lamps, even the visible light lamp for some reason it starts off by trying to start the D2 lamp instead, please help as I can't start either lamp. All lamps appear to be physucally fine as well as the cell, D2 lamp as 4500 hours on it the UV/Vis lamp has 800 hours.
-
- Posts: 36
- Joined: Wed Jul 31, 2013 9:29 am
Replace the deuterium lamp.
Read the user manual and perform a lamp calibration after replacement
Read the user manual and perform a lamp calibration after replacement
-
- Posts: 15
- Joined: Fri Jul 11, 2014 7:02 am
Hi,
I have Varian Prostar 335 and the L2D2 that is installed on the equipment is Hamamatsu L6301-52. I nearly should replace it, I contacted Hamamatsu and they told us that this lamp is exclusively produced for Agilent. So anybody can help which lamp from Hamamatsu or other supplier is equivalent to this lamp?
We have some problem to get the lamp from Agilent.
Thank you
I have Varian Prostar 335 and the L2D2 that is installed on the equipment is Hamamatsu L6301-52. I nearly should replace it, I contacted Hamamatsu and they told us that this lamp is exclusively produced for Agilent. So anybody can help which lamp from Hamamatsu or other supplier is equivalent to this lamp?
We have some problem to get the lamp from Agilent.
Thank you
-
- Posts: 126
- Joined: Mon Aug 15, 2005 4:54 am
- Location: Germany
Hi
Some third-party suppliers offer original Agilent/Hamatsu lamps as well as other brands like Heraeus....
best regards
Chris
Some third-party suppliers offer original Agilent/Hamatsu lamps as well as other brands like Heraeus....
best regards
Chris
-
- Posts: 15
- Joined: Fri Jul 11, 2014 7:02 am
Thank Chris I found a Heraeus lamp on their web site. Just do you know which d2 lamp from Hamamatsu is compatible?
Thank you
Thank you
-
- Posts: 126
- Joined: Mon Aug 15, 2005 4:54 am
- Location: Germany
The lamp will be the same(Hamamdzu L2D2 or Heraeus) , just the Socket ist different according to the HPLC-Manufacturer.
I Think Heraeus offers a lamp with a varian-type Lamp socket.
Maybe its a good idea to ask your lokal suppliers for a matching Lamp.
best regards
Chris
I Think Heraeus offers a lamp with a varian-type Lamp socket.
Maybe its a good idea to ask your lokal suppliers for a matching Lamp.
best regards
Chris
-
- Posts: 15
- Joined: Fri Jul 11, 2014 7:02 am
Dear Chris
Thank you for information.
Thank you for information.
17 posts
Page 1 of 2
Who is online
In total there is 1 user online :: 0 registered, 0 hidden and 1 guest (based on users active over the past 5 minutes)
Most users ever online was 1117 on Mon Jan 31, 2022 2:50 pm
Users browsing this forum: No registered users and 1 guest
Most users ever online was 1117 on Mon Jan 31, 2022 2:50 pm
Users browsing this forum: No registered users and 1 guest
Latest Blog Posts from Separation Science
Separation Science offers free learning from the experts covering methods, applications, webinars, eSeminars, videos, tutorials for users of liquid chromatography, gas chromatography, mass spectrometry, sample preparation and related analytical techniques.
Subscribe to our eNewsletter with daily, weekly or monthly updates: Food & Beverage, Environmental, (Bio)Pharmaceutical, Bioclinical, Liquid Chromatography, Gas Chromatography and Mass Spectrometry.
- Follow us on Twitter: @Sep_Science
- Follow us on Linkedin: Separation Science