-
- Posts: 12
- Joined: Fri Nov 04, 2022 9:21 pm
- Location: Canada
I have an error that says the front autosampler door is open when it is not. It ran fine for a few samples this morning and now when I am trying to run one more sample it wont let me run since it thinks the door is open.
I looked at the manual and it says:
- The sensor on the SLS or MTB board is defective.
• The door is bent or the magnet is misplaced/broken.
I have tried using a separate magnet and slowly running it along the outside of the door area to find the sensor but nothing changed. Also this is almost a brand new door since the hplc had a broken door when we first got it last september. I dont remember ever seeing a magnet in the door though.
Has anyone else had this issue? Have any tips? Is there a way to check if the problem is the SLS board or MTB board?