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- Posts: 3
- Joined: Thu Jan 18, 2018 3:30 pm
I'm seeking help on an issue with my LC-MS/MS. I've had multiple runs where the instrument seems to get stuck on acquisition of any random sample on the plate. I've attached two images where I've left the run over night and came back to a sample still in the acquisition phase.
Has anyone else had this problem? Have you resolved it? How?
I'm not sure where to begin the troubleshooting. The system log does not show any errors and seems to think everything is okay.
I'm using Analyst as my software. Eksigent arm for acquisition.
Link to the snapshots: https://imgur.com/a/mhD8B