Hello,
I'm super late to this thread, and have a slightly different question within the same topic.
I have an opportunity to use a Shimadzu GC-2010 and a GC-2010 plus in another institute. The people that set up these instruments are gone, and they haven't been used in a while.
The people at the institute think that they have connected the GCs and computer properly, but the software can't find either of the GCs. The computer had issues and they had to reformat it or something, so everything was wiped from the computer and the GCSolution software was reloaded, of course without any of the old files.
I was able to look up the connection settings on the GC, and it has the correct level and Baud number. I don't have the option of communicating with Shimadzu, and the people at the institute haven't been much help.
I went through and tried to connect to each of the 10 ports from the software, but that didn't yield anything. I don't think there is a LAN network, but that is one thing I'd like to ask IT.
The other complication is that these instruments are stuck in this cabinet with complicated tubing that connects to a reactor, and there is literally no written information about how the hell to use this contraption. It doesn't really matter, I just want to use the system like a normal GC: Inlet to column to FID. I mean, you can't even open the oven doors on the GCs without lifting them up or just removing the door, so accessibility was not really a priority for the people who used them before.
Do you have any ideas of what I could try or what could be the problem? How do you know which port they should be on? Is there anything tricky with the wiring? I think normally this isn't a problem, but all the wiring is either in the ceiling or stuffed into this cabinet which they also can't take apart because they can't find the tools.