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- Posts: 1
- Joined: Thu Nov 02, 2017 6:23 am
New to this forum, I have found various similar trouble shooters in regard to the issue I am having.
We have an Agilent 1200 G1322A degasser which goes through its error protocols (red light after ~7mins and entire system shutoff) and I am having a lot of trouble resolving the problem.
We are based in Sydney, Australia and have not had any help from Agilent, as there only solution is replacing the module which my bosses are not keen on doing. is there any 3rd party companies that offer this in Sydney? I have not had any luck finding one.
I am working on obtaining replacement vacuum tubing to see if it resolves the issue but how do I isolate the vacuum pump as the issue? I do not have the AUX input to find out its pressure output? Unless I have misunderstood how you can do this.
Thank you so much for your help!